Mon - Fri: 8:00 - 18:00 22 Wallangara Blvd, Harkness, Melton info@saveplanet.com.au
SavePlanet
1300 362 724
Consumer Information

Terms & Conditions

These terms govern your use of this website and any enquiry you submit through it. Please read them before using the site. Separate terms apply to any quote or agreement you enter into with us.

Last updated: September 2026

Important

Nothing on this website is an offer, a quote, or advice about your particular circumstances. Submitting an enquiry does not create a contract. Any supply or installation is governed by the written quote and agreement we provide to you separately.

Acceptance of these terms

By accessing or using this website, or by submitting an enquiry through it, you agree to these terms. If you do not agree, please do not use the site.

We may change these terms at any time by publishing an updated version on this page. The version in force is the one published at the time you use the site.

Who we are

This website is operated by SavePlanet Pty Ltd (ABN 15 694 068 632) of 22 Wallangara Boulevard, Harkness VIC. References to "we", "us" and "our" are references to SavePlanet Pty Ltd.

The website is information only

This site provides general information about the products and services we supply. It does not sell products online, process payments, or create customer accounts.

Information on this site is general in nature. It does not take account of your premises, your existing equipment, your energy use or your circumstances, and it is not advice you should rely on when making a decision. Product specifications, availability, pricing and the terms of government programs change, and information on this site may not be current at the time you read it.

Enquiries and quotes

When you submit an enquiry form, you are asking us to contact you. You are not placing an order, and we are not obliged to supply anything.

A member of our team will contact you personally to discuss your enquiry. Where you ask us for a quote, we may need to carry out a site assessment first. Any figures given before a site assessment are indicative only.

A binding agreement is formed only when you and we enter into a written quote or agreement for the supply and installation of a specific system. That document sets out the price, the scope of work, the products, the warranties, your cancellation rights and any cooling-off period that applies.

Government incentives

Where this site refers to government rebates, certificate-based incentives or loans, those programs are administered by government bodies, not by us. Eligibility is not automatic and is determined under each program's own rules, not by SavePlanet.

Eligibility criteria, approved products and program requirements apply, and incentive values change over time. We do not guarantee that you will be eligible for any incentive, or the amount of any incentive you may receive.

SavePlanet Pty Ltd is an independent business. We are not the Victorian Government, the Essential Services Commission or the Victorian Energy Upgrades program. See our Victorian Energy Upgrades page for more information.

Your obligations

When you use this site or submit an enquiry, you agree that:

  • you are at least 18 years of age;
  • the information you give us is true, accurate and complete;
  • you are the owner or occupier of the premises you are enquiring about, or are authorised to make the enquiry on their behalf;
  • you will not use the site for any unlawful purpose, or in a way that damages, disables or interferes with it; and
  • you will not attempt to gain unauthorised access to the site or any system connected to it.

Intellectual property

Unless otherwise indicated, the content of this site - including text, images, graphics, logos and layout - is owned by or licensed to SavePlanet Pty Ltd and is protected by copyright and other intellectual property laws.

You may view, download and print content from this site for your own personal, non-commercial use. You may not otherwise reproduce, republish, modify, distribute or commercialise it without our prior written permission. Product names and brand marks shown on this site remain the property of their respective owners.

Third-party links

This site contains links to third-party websites, including government and regulator websites. We provide those links for convenience only. We do not control those sites, and we are not responsible for their content, accuracy or availability. A link does not imply any endorsement or association.

Accuracy and availability

We take reasonable care to keep this site accurate and available, but we do not warrant that it will be uninterrupted, error-free, or free from viruses or other harmful components. We may change, suspend or withdraw any part of the site at any time without notice.

Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies any right or remedy you have under that law, or under any other law where it cannot lawfully be excluded.

Where we are permitted to limit our liability for a breach of a consumer guarantee, our liability is limited, at our option, to resupplying the goods or services, repairing or replacing the goods, or paying the cost of doing so.

Limitation of liability

Subject to the section above, and to the maximum extent permitted by law, we are not liable for any indirect, incidental, special or consequential loss, or for any loss of profit, revenue, data or opportunity, arising out of your use of this site or your reliance on information published on it.

Privacy

Personal information you give us through this site is handled in accordance with our Privacy Policy, which forms part of these terms.

Complaints

If you have a complaint about this website, our products, our services or our conduct, please use the process set out on our Complaints & Dispute Resolution page. Complaints are handled free of charge.

Governing law

These terms are governed by the laws of the State of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Victoria and the courts able to hear appeals from them.

If any part of these terms is found to be unenforceable, that part is severed and the remaining terms continue to apply.

SavePlanet Pty Ltd

ABN 15 694 068 632
22 Wallangara Boulevard, Harkness VIC
Phone 1300 362 724 · Email info@saveplanet.com.au

WhatsApp Us
1300 362 724